Privacy Policy

Effective Date: August 7, 2026

Forward Solutions, LLC (“Forward Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.fwd-solutions.com, submit a form, request information, schedule a consultation, download a resource, subscribe to communications, or otherwise interact with our website and services.

1. Information We Collect
We may collect information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Organization or school name

• Job title or role

• Information submitted through contact forms, assessments, questionnaires, or consultation requests

• Communications you send to us

• Other information you choose to provide
   

We may also automatically collect certain technical information when you visit our website, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Date and time of your visit

• General geographic location

• Website activity and usage information
   

2. How We Use Your Information
Forward Solutions may use the information we collect to:

• Respond to questions and inquiries

• Schedule consultations or meetings

• Provide requested services or resources

• Communicate with prospective and current clients

• Deliver newsletters, resources, or marketing communications you have requested

• Improve our website, content, services, and user experience

• Analyze website traffic and performance

• Maintain website security and prevent misuse

• Comply with applicable legal and regulatory requirements
   

3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, remember preferences, and improve website performance.

These technologies may include essential website cookies, analytics tools, and other services provided by third-party technology providers.
Where available, you may manage non-essential cookies through our website's cookie preference or consent tools. You may also adjust cookie settings through your web browser.

Disabling certain cookies may affect how some parts of the website function.
 
4. Analytics
We may use third-party analytics services to better understand how visitors interact with our website.
These services may collect information such as pages visited, time spent on the website, device information, referring pages, and general usage patterns.
 
We use this information to evaluate website performance and improve our services, content, and visitor experience.
 
5. Email and Marketing Communications
If you provide your email address or subscribe to our communications, we may send you information about Forward Solutions, educational resources, events, services, or other relevant content.
 
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Transactional or service-related communications may still be sent when necessary.
 
6. How We Share Information
We may share information with trusted third-party service providers that help us operate our business and website, including providers that assist with:

• Website hosting

• Website forms

• Customer relationship management

• Email communications

• Analytics

• Scheduling

• Payment processing

• Business operations and technology services

These providers may access personal information only as necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, or property of Forward Solutions, our clients, website visitors, or others.
 
Forward Solutions does not sell personal information for monetary consideration.
 
7. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services.
Forward Solutions is not responsible for the privacy practices, security, or content of websites or services operated by third parties. We encourage you to review the privacy policies of any third-party website you visit.
 
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the personal information we maintain.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
 
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and legal records, resolve disputes, and comply with applicable laws.
 
10. Your Privacy Choices and Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These rights may include the ability to request:

• Access to personal information we maintain about you

• Correction of inaccurate information

• Deletion of certain personal information

• Information about how your personal information is used or disclosed

• Withdrawal from certain marketing communications

To submit a privacy-related request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
 
11. Children’s Privacy
Our website and professional consulting services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
 
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
 
12. Changes to This Privacy Policy
Forward Solutions may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable requirements.
 
When changes are made, the updated policy will be posted on this page with a revised effective date.
We encourage visitors to review this Privacy Policy periodically.
 
13. Contact Us
If you have questions about this Privacy Policy or how Forward Solutions handles personal information, please contact:
Forward Solutions, LLC
Little Rock, Arkansas
Website: www.fwd-solutions.com
Email: greg@fwd-solutions.com