Privacy Policy

At Forward Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website fwd-solutions.com and interact with our services.

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1. Information We Collect

We collect personal information from you when you use our website or services. This may include:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses, payment information.

• Non-Personal Identification Information: Browser type, IP address, pages visited, and time spent on our site.
   

2. How We Use Your Information

We may use the information we collect in the following ways:

• To provide and improve our services.

• To process transactions and send related information.

• To respond to inquiries, requests, or customer support needs.

• To send promotional emails, newsletters, or updates (with your consent).

• To monitor and analyze website usage and improve user experience.
   

3. How We Protect Your Information

We implement security measures to protect your personal data. While we strive to maintain a secure environment, please be aware that no data transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information.
 

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in the operation of our website and services (e.g., payment processors, email providers, analytics providers). These third parties are obligated to protect your data and use it only for specified purposes.

We may also disclose your information if required by law or to protect our rights, property, or safety, or that of others.
 

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.
 

6. Third-Party Links

Our website may contain links to third-party websites. These sites are not governed by this privacy policy. We encourage you to review the privacy policies of any third-party sites before providing your personal information.
 

7. Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also choose to opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
 

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.
 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Forward Solutions, LLC
Dr. Greg Jones
greg@fwd-solutions.com